Privacy Policy

Privacy Policy for RG Organic Mart

Privacy Policy
Effective Date: May 2026

Welcome to RG Organic Mart.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Account Login Details

Order & Transaction Information

• Products ordered
• Order history
• Payment status
• Delivery preferences

Device & Usage Information

• Device type
• Operating system
• App usage analytics
• IP address
• Crash logs and diagnostics

Location Information

With your permission, we may collect your device location to:

• Provide delivery services
• Show nearby delivery availability
• Improve user experience

2. How We Use Your Information

We use collected information to:

• Process and deliver orders
• Manage user accounts
• Provide customer support
• Improve app functionality and performance
• Send order updates and notifications
• Prevent fraud and unauthorized activities

3. Payment Information

RG Organic Mart does not store your debit/credit card details directly.
Payments are securely processed through trusted third-party payment gateways.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

• Delivery partners
• Payment gateway providers
• Technical service providers
• Legal authorities if required by law

5. Data Security

We implement reasonable security measures to protect your personal information against:

• Unauthorized access
• Data misuse
• Alteration
• Disclosure

However, no online platform can guarantee 100% security.

6. User Rights

Users may:

• Access their account information
• Update profile details
• Request account deletion
• Contact us regarding privacy concerns

7. Children's Privacy

RG Organic Mart is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.

8. Third-Party Services

Our app may use third-party services such as:

• Firebase Analytics
• Push Notification Services
• Payment Gateway Services
• Maps & Location APIs

These services may collect information according to their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Updated versions will be posted within the app or on our website.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

RG Organic Mart
Owner: Rajesh Arya
Email: realgoldfarmingcompany@gmail.com
Phone: +91 92535 88211